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Section: Other Vacancy 1104 |
| Post:Network Escalation Engineer |
Salary contractual |
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| Requirements and conditions |
| Age: |
Has no value
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| Gender |
Has no value
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| Education: |
no
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| Work schedule: |
Has no value
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| Work place: |
London
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| The announcement text: |
Network Escalation Engineer III
(Penn Plaza, New York City)
The world is changing. Join the Riverlution! At Riverbed, we bring the world closer together so every person and every company can find the fastest way to the possible. Imagine if you could run applications up to 100 times faster over your WAN, reduce network traffic by up to 95%, and collaborate anywhere as if you were in the same room - you can!
Riverbed Technology is the IT infrastructure performance company. The Riverbed family of wide area network (WAN) optimization solutions liberates businesses from common IT constraints by increasing application performance, enabling consolidation, and providing enterprise-wide network and application visibility -- all while eliminating the need to increase bandwidth, storage or servers. Thousands of companies with distributed operations use Riverbed to make their IT infrastructure faster, less expensive and more responsive.
Riverbed offers the rewarding experience of working with the best minds in the industry who are changing the world through cutting edge technology and applications. We need cross-functional thinkers with the ability to see and link the pieces of the big picture together across all functions to make our business grow and flourish. Join us on this journey, and help us create the world of the future. We offer competitive salary and an attractive benefits package.
We are currently expanding and have engineering locations in New York City, San Francisco, and Silicon Valley.
POSITION DESCRIPTION
The primary responsibility for the Escalation Engineer Team is to manage all technical issues that are not resolved by L1 and L2 Support. Thorough understanding of the customer’s environment and the ability to provide expert advice and advanced troubleshooting problem resolution steps are essential. Many of the problem scenarios require trace analysis, proprietary log analysis, advanced debugging of Windows, Linux and Unix O/S’s.
REQUIREMENTS
• Experience in a technical support position, preferably with a networking technology company.
• Deep knowledge of networking, understanding of packet flow and TCP session establishment.
• Experience with UNIX/Linux/MS, scripting is a plus.
• Experience reading and understanding packet captures with tools like Sniffer and/or Ethereal/Wireshark.
• Basic understanding of WAN technologies, bandwidth and latency.
• Experience with general routing/switching, policy based routing, spanning-tree, VLANs and VLAN trunking (WCCP a big plus).
• Strong communication skills with customers, as well as internal company groups.
• Strong troubleshooting skills.
• Experience with any of the following is a plus: QoS, Netflow, NAT, SSL, HTTP, CIFS, MAPI, NFS, Firewalls, RAID.
• Cisco certifications such CCNP a plus, CCIE a big plus.
Riverbed Technology, Inc. is a San Francisco company offering excellent salary, options and benefits.
We are proud to be an EEO/AA employer M/F/D/V.
www.riverbed.com
Principals only. Recruiters, please don`t contact this job poster.
Please, no phone calls about this job!
Please do not contact job poster about other services, products or commercial interests.
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| Contact information |
| Employer: |
Íàòàëèÿ
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| Email: |
glowy@manaproducts
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| Phone: |
221-41-02
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Publication date: 2009-09-14 14:52:36
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